Shipping Rates & Deliveries
Currently, our delivery costs vary according to weight in the UK. Costs are calculated during checkout. The approximate costs below are a guide only. We use the Royal Mail, which can be tracked throughout the delivery process.
Please note that we deliver Monday – Saturday, excluding Bank Holidays. Although we use all reasonable means to ensure your order is delivered within the specified time frames, during busy periods deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside our control.
If you submit your order before 3pm GMT (Monday – Friday) it will be dispatched the same day. Orders placed after 3pm will be sent the next working day.
Please note that these delivery times are estimates only. We are unable to refund delivery costs in the event that the delivery date falls outside of the provided estimates. Delivery is Monday to Saturday (No deliveries on Sunday or Bank Holidays).
Please refer to the table below for costs and timings:
|UK MAINLAND DELIVERY OPTIONS||COST||DELIVERY TIME|
|Royal Mail Tracked 48hr||£4.95 – £10.55||2 – 3 Working Days*|
|Royal Mail Tracked 24hr||£7.10 – £18.00||1 Working Day (provided you order by 3pm)|
*3-4 days Northern Ireland, Channel Islands, Scottish Highlands, Isle of Man.
International delivery costs vary according to weight and destination. Orders will be shipped using Royal Mail International Delivery services. Costs are calculated during checkout. Delivery should occur within 5 – 10 working days, but on a few occasions this may take longer. Unfortunately, we do not offer an Express Delivery option on international deliveries. Please note – a working day excludes public/bank holidays. These can vary according to country.
The approximate costs below are a guide only.
|Europe||£10.55 – £50.10||5 – 10 Working Days|
|World Zone 1||£12.95 – £71.95||5 – 10 Working Days|
|World Zone 2||£13.45 – £77.50||5 – 10 Working Days|
Payment, Tax & VAT
Payment is to be made in GBP. International credit card providers or banks (excluding UK or EU) will determine the exchange rate and may add an additional processing or administration charge which the cardholder will be liable to pay.
All product prices shown on the website are inclusive of any applicable UK VAT. This means that the total price you pay for the product is always the same, regardless of whether or not UK VAT is chargeable on our sale of the product.
Customers may be contacted by our courier for additional customs information.
For those customers wishing to claim back VAT on orders outside of the EU, unfortunately we do not refund any VAT requests.